Terms and Conditions
We host and complete work for clients on a one-to-one basis between S1TE and the customer “client” and all terms are agreed verbally with the customer.
Typically an invoice will state when it is due to be paid, an email notification that payment is due will be sent (upto 30days prior to its due date) to allow plenty of time for the invoice(s) to be paid and keep remaining services going on a rolling basis.
A few days grace maybe given at managers decision however “within 20 days after the invoice(s) original due to be paid date” the invoice is still not paid, services between S1TE and the customer “client” will be suspended. This suspension period allows the client to contact S1TE to let us know if they wish to proceed further with S1TE services or not. If after a final 30 days from due invoice date no communication is made or nothing agreed, data services will then be fully terminated and removed from all systems except our internal billing.
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Your information is saved behind a secure link direct with our billing system ONLY for the purpose of sending out invoices. None of your card details are held as we ONLY complete transactions via PayPal , Cheque or BACS so would never be able to see any cardholders data.
Order information is only held in our billing system to re-enable services quicker “if for example you do not pay an invoice on time” and you need to pay it at a later date.
Customers who use our services will know we need their basic information such as Name , Address & email address for the purpose of billing ONLY.
Your personal information is only held for billing purpose on our secure server. It is never sold or shared with any other party and can be removed completely after your account has been removed from our services / when requested.